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Conditions of Use

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern's relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website. The use of this website is subject to the following terms of use:

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.


Prices are subject to change or correction at any time. All prices are subject to adjustment with any change of specification, quantities, shipping arrangements or other Terms and Conditions, which were not part of the original price quotation. reserves the right to accept or reject any order.


Prices are exclusive of all excise, sales, use, and other taxes imposed by any federal, state, municipal and other governmental authority, and all transportation and insurance charges, all of which taxes and charges shall be paid by the purchaser. reserves the right to add sales tax, or any other tax, which may be imposed on our products, as required by law.


All sales of ship from manufacturing or suppliers warehouse and all products shall be deemed delivered when placed in the possession of a carrier for delivery to the purchaser. Unless the purchaser supplies specific instructions in writing to, or its suppliers, we will select shipping methods and routes. will not assume any liability in connection with shipment nor constitute any carrier as its agent. The purchaser shall be responsible for making all claims with carriers, insurers, warehousemen and others for misdelivery, nondelivery, loss, damage or delay. reserves the right to ship the products covered by a given purchase order by means of several partial shipments. may withhold or suspend in whole or in part shipment of products in the event that the purchaser fails to pay order in advance, or otherwise fails to perform any of its obligations to

LOSS OR DAMAGE IN TRANSIT shall not be liable for loss or damage in transit. The following steps must be taken to ensure proper handling of loss or damage claims.
1) Products received must be checked against the packing list to ensure all items were delivered. In case of shortages, note on the carrier's paper-work "Shipment Received Short". If shortage is not discovered upon receipt form carrier, must be notified of shortages within 24 hours of receipt to ensure a claim for loss to be filed. Shortages reported later than 24 hours carry no guarantee of replacement/credit.
2) Products received freight prepaid must be checked for damage upon receipt. In the case of damage observed upon delivery, note on carrier's paperwork "Received with Damage". Contact immediately. In the case of concealed damage, must be notified within 24 hours of receipt in order to report concealed damage to the carrier. Failure to report concealed damage within 24 hours may result in loss of repair costs/replacement of product.
3) Products received freight collect must be checked for damage upon receipt. In case of damage observed upon delivery, note on carrier's paperwork "Received with Damage," will not be responsible for any damage or loss on collect shipments. Freight claims rest solely with the consignee.

ADDITIONAL SHIPPING FEES is primarily a business to business enterprise, that ships products to businesses with loading docks. Any additional shipping fees accessed to from a carrier due to the Purchaser having a residential address, or the Purchaser requiring a lift-gate, or for any non-standard deliver, will be the responsibility of the Purchaser. This fee at discretion may be accessed to a Purchaser for any Product, even if listed as "Free Shipping".

SECURITY INTEREST reserves, and the Purchaser grants to, a security interest in all products sold (and all proceeds thereof) to secure the full payment and performance by the purchaser of its liabilities and obligations to The purchaser acknowledges that copies of this document may be filed with the appropriate authorities as a financing statement and agrees to execute and deliver such other documents as may request in order to perfect its security interest.


Orders for products which have been accepted may be cancelled, revised or rescheduled only with's prior written consent and upon terms that will fully indemnify against loss. Furthermore, orders cancelled or revised after the product has been scheduled for manufacturing production are subject to a minimum 50% service fee. In no event may products be returned to unless (i) such products are in merchantable condition and are free from defects or damage, (ii) such products have been purchased from within 30 days prior to their return (iii), the purchaser has obtained a prior written return authorization from, and (iv) such products are returned to, transportation and insurance charges prepaid. These returns are subject to a restocking charge equal to 50% of the purchase price. Built-to-Order items are non-returnable.


Unless otherwise specified, assumes no obligation to install any products sold or to place any products in working order at the purchaser's premises.


All products are subject to's standard tolerances for specifications. reserves the right to make substitutions and modifications in the specifications of any products provided that such substitutions or modifications do not materially adversely affect the performance of the products for the purposes for which they can be used. (On Strong Hold products dimensions given are outside unless otherwise stated and are rounded to nearest inch where appropriate.)

EXCUSABLE DELAY shall not be liable for any loss or damage resulting directly or indirectly from any delay in delivery or failure to deliver which is due to any cause beyond's control, including, without limitation, acts of nature, unavailability of supplies or sources of energy, riots, wars, fires, floods, epidemics, lockouts, strikes and slowdowns, delays in delivery by suppliers, acts of government directly or indirectly or acts or omissions of the purchaser. The purchaser shall be liable for all third party costs and expenses incurred by in holding or storing products for the purchaser or at the purchaser's request. Any delivery date is an estimate and no guarantee of delivery by estimated date.

WARRANTY does not warranty any products. For our customers convenience, frequently we list the manufacturers warranties; however it is the Purchasers responsibility to visit the manufacturer's website or catalog for current warranty information.

Updated 11/17/15

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